Shipping & Returns
Delivery Timeframes
we strive to deliver your order as quickly as possible. Delivery times depend on the location and the availability of the items in your order. For orders within the same province, you can expect your delivery within 3 to 5 business days. If your order is being transported from another province, it may take 5 to 7 business days, as we transport the items to a local collection point for you to pick up. Please note that during peak shopping periods or special promotions, delivery times may be slightly longer. We will always keep you updated on the status of your order and provide tracking information so you can stay informed every step of the way. Your satisfaction is important to us, and we are committed to ensuring a smooth and timely delivery experience.
Order Changes and Cancellations
we understand that sometimes plans change, and you may need to modify or cancel your order. If you wish to change or cancel your order, please contact our customer service team as soon as possible. However, please note that once the order has started processing or is in transit, we are unable to make any changes or cancellations. To ensure we can accommodate your request, please reach out before the order enters the processing stage. If the order is already in progress, a cancellation will incur a fee to cover handling and transportation costs. We recommend double-checking your order details before confirming to avoid any inconvenience. Your satisfaction is our priority, and we’re here to assist you whenever needed.